All quality tests have now been successfully completed for several customers. We will now rebuild all customers' application files. Once the scheduled maintenance will be completed, we recommend to clear your browser cache or try in incognito mode to get the last updated version of Kameleoon.
Posted Jan 14, 2021 - 08:22 CET
Verifying
The technical release has been deployed. We are now checking that every component works as expected.
Posted Jan 14, 2021 - 07:27 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2021 - 07:00 CET
Scheduled
Hi,
Tomorrow, a technical release will be deployed in production for all customers. The window is expected to last up to 1 hour beginning at 7am CET time. During this downtime you may experience the following temporary outcomes: 1. Slower loading times of Kameleoon back-office and graphical editor 2. Inability to edit and publish campaigns 3. Inability to preview and simulate campaigns
What will mainly change? Central to the new release is an update of our Engine execution flow. The "Global custom script", which you can find on each site configuration page, will now be executed before all experiments and personalizations get initialized, instead of being executed today when the page has loaded (DOM Content Loaded).
What are the impacts? None! We will make the transition to the new execution flow as smoothly as possible by automatically updating your existing Global Script code so that it runs on DOM Content Loaded as it is now.
Please note that experiments and personalizations that have already been published and served on your website will not be impacted.
Our support teams are ready to answer any questions you may have and you can drop us an email at support@kameleoon.com.
Posted Jan 13, 2021 - 20:44 CET
This scheduled maintenance affected: Main application (Back-office and graphic editor) (Back-office (app.kameleoon.com), Graphic editor).