Resolved -
This incident has been resolved.
Apr 30, 07:50 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 30, 07:47 CEST
Identified -
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Apr 30, 07:25 CEST
Resolved -
This incident has been resolved.
Apr 28, 13:42 CEST
Investigating -
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
Apr 28, 09:14 CEST
Resolved -
This incident has been resolved.
Apr 24, 15:40 CEST
Identified -
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for German customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
Apr 24, 15:03 CEST
Resolved -
This incident has been resolved.
Apr 23, 14:10 CEST
Update -
A fix has been implemented to resolve the issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers.
Issue affecting the visualization of experiments / personalizations and audience results still to be present.
Our team still working to resolve this last issue as quickly as possible. We apologize for the inconvenience and appreciate your understanding.
Apr 23, 11:12 CEST
Update -
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Apr 23, 09:56 CEST
Identified -
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your understanding
Apr 23, 09:10 CEST