Resolved -
This bug has been fixed. Data is once again available.
Oct 7, 07:51 UTC
Update -
The correction implemented by the developers made it possible to correct the problem for some of the customers. Nevertheless, the problem persists for some of our customers. We are doing everything we can to restore the situation as soon as possible.
Oct 4, 09:29 UTC
Monitoring -
The development team pushed a fix to solve the problem.
It is now necessary to wait several hours before validating the correction.
Oct 3, 15:10 UTC
Identified -
No data is displayed on any result page since yesterday afternoon. You can meet some difficulties to load data for experiment currently online. Don't worry, your experiments are still active, and data is still collected.
Sorry for the inconvenience, our development team is working hard on restarting the service quickly as possible.
Oct 2, 09:07 UTC
Investigating -
Access to the personalization page is currently not working. Our team is looking into it.
Oct 2, 08:24 UTC
