All Systems Operational

About This Site

This is the system status for all Kameleoon Experiment and Personalization platform's production components.

Uptime over the past 90 days. View historical uptime.
Web application snippet Operational
90 days ago
100.0 % uptime
Today
Campaign triggering ? Operational
90 days ago
100.0 % uptime
Today
Behavioral targeting ? Operational
90 days ago
100.0 % uptime
Today
Product targeting / Product recommendations ? Operational
90 days ago
100.0 % uptime
Today
Data tracking ? Operational
90 days ago
100.0 % uptime
Today
Server-side and Client-side SDKs ? Operational
90 days ago
100.0 % uptime
Today
Main application (Back-office and graphic editor) Operational
90 days ago
99.94 % uptime
Today
Back-office ? Operational
90 days ago
99.92 % uptime
Today
Graphic editor ? Operational
90 days ago
99.96 % uptime
Today
Tracking Operational
90 days ago
99.71 % uptime
Today
Web tracking ? Operational
90 days ago
99.7 % uptime
Today
SDK tracking ? Operational
90 days ago
99.72 % uptime
Today
Data processing pipeline Operational
90 days ago
99.86 % uptime
Today
Campaigns ? Operational
90 days ago
99.72 % uptime
Today
Kameleoon Conversion Scores ? Operational
90 days ago
99.72 % uptime
Today
Product recommendation ? Operational
90 days ago
100.0 % uptime
Today
Visits events ? Operational
90 days ago
99.72 % uptime
Today
Product events ? Operational
90 days ago
100.0 % uptime
Today
Heat map events ? Operational
90 days ago
100.0 % uptime
Today
Data visualisation Operational
90 days ago
99.85 % uptime
Today
Reporting ? Operational
90 days ago
99.82 % uptime
Today
Audiences Explorer ? Operational
90 days ago
99.74 % uptime
Today
Heatmap ? Operational
90 days ago
100.0 % uptime
Today
Core APIs and Services Operational
90 days ago
99.92 % uptime
Today
Data API ? Operational
90 days ago
100.0 % uptime
Today
Automation API ? Operational
90 days ago
99.92 % uptime
Today
Product API ? Operational
90 days ago
100.0 % uptime
Today
Cross-device reconciliation ? Operational
90 days ago
99.72 % uptime
Today
Custom services ? Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network (CDN) Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN Cache Purge Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 2, 2021

No incidents reported today.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021
Technical maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 16:23 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 14:56 CET
Scheduled - Dear customer,

beginning at 1pm CET time, we will be doing a technical maintenance on our infrastructure components. During this time, you may experience the following temporary outcomes:
1. Slower loading times of Kameleoon Application (app.kameleoon.com)
2. Inability to edit and publish campaigns
3. Inability to preview and simulate campaigns

While we will be working to minimize the amount of time our customers are impacted, we anticipate this work will take up to 6 hours to complete. We appreciate your patience and understanding as we work to improve our uptime rate and the performance of our application tools.

Please note that this maintenance does not concern engine components. So, all campaigns that have already been published and served on your website will not be impacted. Our support teams are ready to answer any questions you may have and you can drop us an email at support@kameleoon.com.
Nov 21, 11:55 CET
Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Kameleoon application tools degraded availability (code and graphic editor, result pages)
Resolved - This incident has been resolved.
Nov 18, 18:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 13:37 CET
Identified - We are currently investigating an issue causing slowness of our main back-office application and graphic editor. It also impacts the availability of our Automation API.
Nov 18, 13:29 CET
Kameleoon application tools degraded availability
Resolved - This incident has been resolved.
Nov 18, 11:24 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 11:08 CET
Identified - We are currently investigating an issue causing slowness of our main back-office application and graphic editor. It also impacts the availability of our Automation API.
Nov 18, 10:58 CET
← Incident History Powered by Atlassian Statuspage