All Systems Operational
Web application snippet Operational
90 days ago
100.0 % uptime
Today
Campaign triggering ? Operational
90 days ago
100.0 % uptime
Today
Behavioral targeting ? Operational
90 days ago
100.0 % uptime
Today
Product targeting / Product recommendations ? Operational
90 days ago
100.0 % uptime
Today
Data tracking ? Operational
90 days ago
100.0 % uptime
Today
Server-side and Client-side SDKs ? Operational
90 days ago
94.76 % uptime
Today
Main application (Back-office and graphic editor) Operational
90 days ago
99.98 % uptime
Today
Back-office ? Operational
90 days ago
99.98 % uptime
Today
Graphic editor ? Operational
90 days ago
99.98 % uptime
Today
Tracking Operational
90 days ago
99.98 % uptime
Today
Web tracking ? Operational
90 days ago
100.0 % uptime
Today
SDK tracking ? Operational
90 days ago
99.97 % uptime
Today
Data processing pipeline Operational
90 days ago
99.98 % uptime
Today
Campaigns ? Operational
90 days ago
99.97 % uptime
Today
Kameleoon Conversion Scores ? Operational
90 days ago
99.97 % uptime
Today
Product recommendation ? Operational
90 days ago
100.0 % uptime
Today
Visits events ? Operational
90 days ago
99.97 % uptime
Today
Product events ? Operational
90 days ago
100.0 % uptime
Today
Heat map events ? Operational
90 days ago
100.0 % uptime
Today
Data visualisation Operational
90 days ago
99.79 % uptime
Today
Reporting ? Operational
90 days ago
99.68 % uptime
Today
Audiences Explorer ? Operational
90 days ago
99.68 % uptime
Today
Heatmap ? Operational
90 days ago
100.0 % uptime
Today
Core APIs and Services Operational
90 days ago
99.97 % uptime
Today
Data API ? Operational
90 days ago
100.0 % uptime
Today
Automation API ? Operational
90 days ago
99.93 % uptime
Today
Product API ? Operational
90 days ago
100.0 % uptime
Today
Cross-device reconciliation ? Operational
90 days ago
99.96 % uptime
Today
Custom services ? Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network (CDN) Operational
90 days ago
99.96 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
99.93 % uptime
Today
Cloudflare CDN Cache Purge Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 21:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 15:35 CEST
Identified - We are currently investigating an issue that prevents configuration updates of running feature flags in production. We strongly recommend not updating your Feature flags configuration while we fix the issue.
We apologize for the inconvenience.
Jun 10, 18:01 CEST
Jun 10, 2021
Resolved - This incident has been resolved.
Jun 10, 17:19 CEST
Identified - We are currently investigating an issue that prevents configuration updates for all our SDKs (experimentation and feature flags) in production (version 2.x).
Jun 10, 13:45 CEST
Completed - The scheduled maintenance has been completed.
Jun 10, 11:37 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:30 CEST
Scheduled - Dear customers,

Thursday, June 10th, we will be releasing a brand new UX for the Kameleoon platform (HORIZON) along with many new features.

An interruption of service (back-office and editor) will therefore be expected from 7:30am CEST time. The window is expected to last up to 1 hour.

All experiments will run as usual and data will still be collected.

We will provide updates as necessary.
Jun 8, 13:39 CEST
Jun 9, 2021
Resolved - This incident has been resolved.
Jun 9, 17:48 CEST
Identified - We are currently investigating an issue impacting the visualization of all campaigns and audiences results.
Jun 9, 10:44 CEST
Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 12:33 CEST
Update - We are continuing to work on a fix for this issue.
Jun 7, 12:12 CEST
Identified - We are currently investigating an issue impacting the visualization of all campaigns and audiences results.
Jun 7, 11:19 CEST
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021
Resolved - This incident has been resolved.
Jun 1, 08:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 08:48 CEST
Identified - We are currently investigating an issue causing Kameleoon back-office application and graphic editor unavailability for all customers.
Jun 1, 08:12 CEST