Resolved -
This incident has been resolved.
Jul 27, 15:33 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 27, 12:55 CEST
Identified -
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Jul 27, 12:00 CEST
Resolved -
This incident has been resolved.
Jul 27, 15:33 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 27, 13:29 CEST
Identified -
We are currently investigating an issue that impacts our core engine application (kameleoon.js), leading to a partial outage. Not all clients are affected. This issue may result in the following impacts: - Experiments and personalizations targeting may not function as expected. - Experiments may display incorrectly. - Event data collection may be inaccurate or incomplete. We apologize for any inconvenience caused and are working diligently to resolve this issue.
Jul 27, 13:10 CEST
Resolved -
This incident has been resolved.
Jul 16, 16:41 CEST
Update -
We are continuing to work on a fix for this issue.
Jul 16, 11:22 CEST
Identified -
We are currently experiencing intermittent slowness and instability on our main application platform, app.kameleoon.com. This may result in difficulties accessing the platform, including login issues.
Our team is actively investigating the root cause to restore full stability as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work on resolving the issue.
Jul 16, 11:02 CEST