Kameleoon Status

All Systems Operational

A/B Operational

Personalization Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2020

No incidents reported today.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

BO is down

Resolved - Kameleoon's Back-Office is now available. Enjoy!
Mar 30, 15:37 UTC

Investigating - Our Back-Office is currently unavailable, but don't worry, your experiments are still active, and data is still collected. We are currently investigating this issue.
Mar 30, 15:25 UTC

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

Incident impacting previously planned experiments

Resolved - This incident has been resolved.
Mar 20, 13:11 UTC

Monitoring - A fix has been implemented and the problem is resolved. We will continue to monitor the results closely over the next 24h.
Thanks for your understanding.
Mar 19, 14:40 UTC

Identified - Yesterday around 9pm CET we released a new version of Kameleoon with several new features on the A/B testing platform. This morning we identified an issue that impacted some customers on the A/B testing platform that changed the status of experiments that were previously paused to live status. We stopped all of them around 9:30am CET. If you are still experiencing production issues on your website, please contact support@kameleoon.com. We will get back to you asap. Our teams are currently working on a hotfix.
We apologise for the inconvenience.
Mar 19, 09:30 UTC

Mar 19, 2020

Tansient incident in production

Resolved - Due to an incident in production, data in the reporting page of A/B tests could be inaccurate from March 18 9pm to March 19 2am. The issue has been fixed now.
Mar 19, 08:07 UTC