A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 10:53 CEST
Update
Service Status Update:
- FR Data: Restored and fully operational. - DE Data: Currently offline for maintenance.
We are currently upgrading our server hardware to improve stability. Data for German customers will be reactivated as soon as the maintenance is complete.
Posted May 07, 2026 - 10:35 CEST
Identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your understanding
Posted May 07, 2026 - 09:14 CEST
This incident affected: Campaign Management (core service) (Result Visualization, AI Opportunity Detection).