A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2025 - 11:57 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 14, 2025 - 11:50 CET
Identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Posted Nov 14, 2025 - 11:04 CET
This incident affected: Campaign Management (core service) (app.kameleoon.com (back-office), Graphic Editor (incl. Widget Studio)), Web Experimentation Delivery Network (core service) (Campaign Updates and Launches), and Feature Experimentation Delivery Network (core service) (Feature Flags Updates and Launches).