Recommendation Blocks Not Displaying

Incident Report for Kameleoon

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 14:14 CET

Identified

We’re aware that some users are experiencing issues with viewing recommendation blocks. Our team is actively working to resolve this as quickly as possible.
Posted Feb 05, 2025 - 10:40 CET
This incident affected: EU - Data Platform (core service) (Event Ingestion and Processing), US - Data Platform (core service) (Event Ingestion and Processing), and Campaign Management (core service) (Product Recommendation and Search).