Slow loading of data for campaign results (German Customers)

Incident Report for Kameleoon

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 15:40 CEST

Identified

We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for German customers. We will post additional updates as soon as we have more information available.

All experiments are still active and data is still being collected.

We apologize for any impact our customers are experiencing.
Posted Apr 24, 2026 - 15:03 CEST
This incident affected: EU - Data Platform (core service) (Event Ingestion and Processing) and Campaign Management (core service) (Result Visualization, Result Exports).