A fix has been implemented and the problem is resolved. We will continue to monitor the results closely over the next 24h. Thanks for your understanding.
Posted Mar 19, 2020 - 15:40 CET
Identified
Yesterday around 9pm CET we released a new version of Kameleoon with several new features on the A/B testing platform. This morning we identified an issue that impacted some customers on the A/B testing platform that changed the status of experiments that were previously paused to live status. We stopped all of them around 9:30am CET. If you are still experiencing production issues on your website, please contact support@kameleoon.com. We will get back to you asap. Our teams are currently working on a hotfix. We apologise for the inconvenience.
Posted Mar 19, 2020 - 10:30 CET
This incident affected: Main application (Back-office and graphic editor) (Back-office (app.kameleoon.com)).