All Systems Operational

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This is the system status for all Kameleoon platform's production components.

Uptime over the past 90 days. View historical uptime.
Web Experimentation Delivery Network (core service) Operational
90 days ago
100.0 % uptime
Today
Campaign Updates and Launches Operational
90 days ago
100.0 % uptime
Today
Campaign Runtime Operational
90 days ago
100.0 % uptime
Today
Feature Experimentation Delivery Network (core service) Operational
90 days ago
100.0 % uptime
Today
Feature Flags Updates and Launches Operational
90 days ago
100.0 % uptime
Today
Feature Flags Runtime Operational
90 days ago
100.0 % uptime
Today
Campaign Management (core service) Operational
90 days ago
99.97 % uptime
Today
app.kameleoon.com (back-office) Operational
90 days ago
99.92 % uptime
Today
Prompt-based Editor Operational
90 days ago
100.0 % uptime
Today
Graphic Editor (incl. Widget Studio) Operational
90 days ago
99.98 % uptime
Today
Preview and Simulation Operational
90 days ago
100.0 % uptime
Today
Result Visualization Operational
90 days ago
99.81 % uptime
Today
Result Exports Operational
90 days ago
100.0 % uptime
Today
Third-party Integrations Operational
90 days ago
100.0 % uptime
Today
Segment / Trigger Builder Operational
90 days ago
100.0 % uptime
Today
AI Opportunity Detection Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Targeting Operational
90 days ago
100.0 % uptime
Today
Product Recommendation and Search Operational
90 days ago
100.0 % uptime
Today
PBX Ideate Operational
90 days ago
100.0 % uptime
Today
EU - Data Platform (core service) Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Event Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
US - Data Platform (core service) Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Event Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
SDKs Operational
90 days ago
100.0 % uptime
Today
Websites and APIs (non-core service) Operational
90 days ago
99.88 % uptime
Today
www.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
help.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
developers.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
Activation API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
99.19 % uptime
Today
Data API Operational
90 days ago
99.99 % uptime
Today
academy.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Technical maintenance (Hardware update)
Completed - The scheduled maintenance has been completed.
May 10, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 07:00 CEST
Scheduled - We will perform scheduled maintenance on the ClickHouse servers on May 10 at 07:00 CEST to increase server RAM capacity.
The maintenance window is expected to last up to 3 hours.

During this period, Result Pages may be temporarily affected. We will monitor the platform during the maintenance and provide updates if needed.

Thank you for your understanding.
May 8, 16:23 CEST
May 9, 2026

No incidents reported.

May 8, 2026
Experiment Results Processing Delays
Resolved - This incident has been resolved.
May 8, 15:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 12:51 CEST
Investigating - We are currently investigating this issue.
May 8, 12:18 CEST
May 7, 2026
Campaign and Audience Reporting Temporarily Unavailable
Resolved - This incident has been resolved.
May 7, 19:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 10:53 CEST
Update - Service Status Update:

- FR Data: Restored and fully operational.
- DE Data: Currently offline for maintenance.

We are currently upgrading our server hardware to improve stability. Data for German customers will be reactivated as soon as the maintenance is complete.
May 7, 10:35 CEST
Identified - We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
May 7, 09:14 CEST
May 6, 2026
Experiment Results Processing Delays (Germany Cluster)
Resolved - This incident has been resolved.
May 6, 21:47 CEST
Update - We are still experiencing data processing delays in our Germany cluster, but the lag has now been reduced.
Experiment results are currently approximately 10 hours behind.
Our team is continuing to work on reducing the delay further and restoring normal processing times.
May 6, 17:44 CEST
Identified - We are currently experiencing data processing delays in our Germany cluster, with experiment results approximately 20 hours behind. We appreciate your patience as our engineers work to restore real-time functionality. If you have any questions, please contact our support team.
May 6, 08:52 CEST
Slow loading of data for campaign results
Resolved - Platform stability has been restored, and reporting, results, and other data-related features are now operating normally.
We sincerely apologize for the disruption and the impact this may have caused.
If you are still experiencing any issue, please contact our Support team so we can investigate your specific case.
We will share a post-mortem within the next 24 hours.
May 6, 17:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 17:03 CEST
Update - We are continuing to investigate the infrastructure instability currently affecting the platform.

Our latest findings indicate that the issue is related to our ClickHouse clusters across multiple regions. The root cause has not yet been fully confirmed, and our teams are actively working on mitigation and stability improvements.

While the underlying root cause has not yet been resolved, some users may continue to experience degraded performance or intermittent issues when accessing reporting, results, and other data-related features.

We will share another update as soon as more information is available.
May 6, 14:51 CEST
Identified - We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.

All experiments are still active and data is still being collected.

We apologize for any impact our customers are experiencing.
May 6, 11:32 CEST
Kameleoon Main Application Tools Temporarily Unavailable
Resolved - This incident has been resolved.
May 6, 12:17 CEST
Identified - We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience.
May 6, 11:42 CEST
Slow loading of data for campaign results
Resolved - This incident has been resolved.
May 6, 00:59 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 22:31 CEST
Investigating - We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.

All experiments are still active and data is still being collected.

We apologize for any impact our customers are experiencing.
May 5, 13:52 CEST
May 5, 2026
Kameleoon Main Application Tools Temporarily Unavailable
Resolved - This incident has been resolved.
May 5, 16:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 15:39 CEST
Identified - We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience.
May 5, 15:26 CEST
May 4, 2026
Slow loading of data for campaign results
Resolved - This incident has been resolved.
May 4, 11:54 CEST
Investigating - We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.

All experiments are still active and data is still being collected.

We apologize for any impact our customers are experiencing.
May 4, 11:30 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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