All Systems Operational

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This is the system status for all Kameleoon platform's production components.

Uptime over the past 90 days. View historical uptime.
Web Experimentation Delivery Network (core service) Operational
90 days ago
100.0 % uptime
Today
Campaign Updates and Launches Operational
90 days ago
100.0 % uptime
Today
Campaign Runtime Operational
90 days ago
100.0 % uptime
Today
Feature Experimentation Delivery Network (core service) Operational
90 days ago
100.0 % uptime
Today
Feature Flags Updates and Launches Operational
90 days ago
100.0 % uptime
Today
Feature Flags Runtime Operational
90 days ago
100.0 % uptime
Today
Campaign Management (core service) Operational
90 days ago
99.97 % uptime
Today
app.kameleoon.com (back-office) Operational
90 days ago
99.88 % uptime
Today
Prompt-based Editor Operational
90 days ago
100.0 % uptime
Today
Graphic Editor (incl. Widget Studio) Operational
90 days ago
99.98 % uptime
Today
Preview and Simulation Operational
90 days ago
100.0 % uptime
Today
Result Visualization Operational
90 days ago
99.81 % uptime
Today
Result Exports Operational
90 days ago
100.0 % uptime
Today
Third-party Integrations Operational
90 days ago
100.0 % uptime
Today
Segment / Trigger Builder Operational
90 days ago
100.0 % uptime
Today
AI Opportunity Detection Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Targeting Operational
90 days ago
100.0 % uptime
Today
Product Recommendation and Search Operational
90 days ago
100.0 % uptime
Today
PBX Ideate Operational
90 days ago
100.0 % uptime
Today
EU - Data Platform (core service) Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Event Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
US - Data Platform (core service) Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Event Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
SDKs Operational
90 days ago
100.0 % uptime
Today
Websites and APIs (non-core service) Operational
90 days ago
99.88 % uptime
Today
www.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
help.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
developers.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
Activation API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
99.19 % uptime
Today
Data API Operational
90 days ago
99.99 % uptime
Today
academy.kameleoon.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 12, 2026

No incidents reported today.

Jun 11, 2026
Experiment Results Processing Delays
Resolved - This incident has been resolved.
Jun 11, 12:27 CEST
Monitoring - Data processing has been brought up to date; only the results from the German cluster still show a delay of about 4 hours.
Jun 11, 11:46 CEST
Investigating - We are currently experiencing data processing delays, with experiment results approximately 10 hours behind. We appreciate your patience as our engineers work to restore real-time functionality. If you have any questions, please contact our support team.
Jun 11, 09:55 CEST
Latency in data warehouse goals
Resolved - This incident has been resolved.
Jun 11, 10:16 CEST
Identified - Since 09/06/2026 overnight we experienced delays in ingesting experiment goal events from data warehouses. Rest assured, the events are correctly stored on our servers, and we are actively working to restore synchronization with your experiment results.
Jun 9, 11:45 CEST
Login Issues Affecting App Access
Postmortem - Read details
Jun 12, 18:55 CEST
Resolved - We have released a patch to address the issue that was preventing customers from accessing the application.

Our team is closely monitoring the situation to ensure the service remains stable. The root cause of the unexpected database load has not yet been fully identified, and our investigation is ongoing.

We sincerely apologize for the impact caused by this incident. We recognize that we have experienced several incidents recently, and we are taking immediate action to improve platform availability and prevent similar issues from happening again.

We will share a post-mortem as soon as possible.
Jun 11, 01:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 01:01 CEST
Identified - We are continuing to investigate the issue. Initial findings indicate the issue may be related to elevated database load impacting authentication services. Our engineering team is actively working to reduce the impact, identify the root cause, and restore normal access as quickly as possible.

We will provide another update as soon as we have more information.

Thank you for your patience.
Jun 11, 00:18 CEST
Investigating - We’re currently experiencing an issue that prevent users from logging in to the app. Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 10, 21:22 CEST
Jun 10, 2026
Jun 9, 2026
Login Issues Affecting App Access
Resolved - This incident has been resolved.
Jun 9, 14:23 CEST
Update - We're currently investigating an issue affecting the login redirect from app.kameleoon.com to https://login.kameleoon.com/app when users are not already logged in.

Login itself remains functional. As a workaround, customers can access the login page directly by going to https://login.kameleoon.com/app.

Our team is working to restore the redirect behavior and will provide updates as soon as more information is available.
Jun 9, 10:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 09:35 CEST
Identified - Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 9, 08:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 22:39 CEST
Investigating - We’re currently experiencing an issue that may prevent some users from logging in to the app. Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 8, 22:20 CEST
Jun 8, 2026
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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